Browse Professional Resumes From All Over The World!

John R Reichhof

View Address
View Phone Number

PROFILE SUMMARY An accomplished, results-driven Customer Service professional with 15+ years of experience providing top-quality service in the healthcare industry. Adept at utilizing my service professionalism in any industry. Ability to handle transactions with customers, in-person and over the phone with a polished, professional and friendly demeanor. Excellent communication and problem-solving skills, customer loyalty and retention strategies. Comfortable working in a fast-paced environment and competent at multi-tasking. Energetic and enthusiastic self-starter ready to take on new opportunities and challenges. CORE STRENGTH Client Relationship Building Customer Retention Strategies Analytical & Critical Thinker Administrative Support Data Entry/Accuracy Team Collaboration Quick & Efficient Problem Resolution Clear & Concise Communication Skills Performance Evaluation PROFESSIONAL EXPERIENCE Revenue Cycle Associate Jun 2016 - Present Exact Sciences, Madison, WI Perform a variety of administrative and functional revenue cycle duties, including filing, printing, medical records processing, collating documentation including patient statements and claim forms. Identify issues with billing, coding, and reimbursement related to payments and communicate these to supervisor. Identify and monitor unpaid claims, including research and resolution of claims. Produce work with a high degree of accuracy while managing multiple priorities and deadlines. Gather information and articulate it, identifying potential concerns or issues. Owner/Operator Jun 2015 - May 2016 Reichhoff Tools, LLC, Cottage Grove, WI Analyzed complex situations, designed practical solutions, and implemented cost-effective plans. Overseeing bookkeeping, payroll and marketing activities. Demonstrated and presented tools while explaining benefits of use to potential clients. Collected and applied funds towards proper accounts for clients. Inventoried biweekly shipments and organized merchandise on store shelves and in storage. Health Unit Coordinator Oct 2005 - May 2010 University of Wisconsin Hospital and Clinics, Madison, WI Ensured patient servicing through nurse paging system. Completed computer entry and patient records for patient admissions, transfers, and discharges. Efficiently managed patient/visitor inbound calls and provided professional assistance. Productively maintained detailed confidential patient data/charts and supporting documentation. Provided quality office support to multidisciplinary team of healthcare/medical professionals. Payroll Clerk | Ho-Chunk Casino, Baraboo, WI Jan 2001 - Jul 2005 EDUCATION Bachelor of Arts: English Dec 2013 University of Wisconsin at Stevens Point, Stevens Point, WI Minor in Science and Environmental Writing Associate of Arts and Sciences Dec 2009 University of Wisconsin Colleges Online [read more]

View Profile

Sharon Noles

View Address
View Phone Number

PROFILE SUMMARY Compassionate, dedicated Registered Nurse with multifaceted experience in critical care. Committed to providing all patients with outstanding care and support to help improve quality of life. Proven ability to collaborate with colleagues to foster a friendly and caring environment. Demonstrates capability of consulting with diverse family members, ensuring that they, as well as their loved ones, are receiving the attention and guidance needed during highly stressful situations. CORE COMPETENCIES  Physician/Staff Relations  Patient Advocacy & Support  Team Leadership & Training  Patient/Family Education  Patient Assessment/Analysis  Medication Administration  Health & Wellness Promotion  Safety Awareness/Compliance  Quality Control & Assurance HEALTHCARE INDUSTRY EXPERIENCE Ocala Regional Medical Center Apr 2016 – Dec 2017 Registered Nurse (MICU/SICU/TICU)  Maintained awareness of comfort and safety needs of patient.  Observed patient, recorded significant conditions and reactions, and notified supervisor or physician of patient’s condition and reaction to drugs, treatments, and significant incidents.  Explained procedures and treatments to patient to gain cooperation, understanding, and alleviate apprehension.  Initiated patient education plan according to the individualized needs of the patient, as prescribed by physician and hospital policy including patient and family instruction.  Assessed, implemented, planned, or evaluated patient nursing care plans by working with healthcare team members.  Modified patient health treatment plans as indicated by patient conditions and responses. Citrus Memorial Hospital Feb 2009 – Apr 2016 Registered Nurse - Critical Care  Provided a high standard of care for adults, and the elderly in a variety of environments within the healthcare arena.  Resolved patient issues and challenges; provided emotional support to patients and their family.  Supported appropriate treatment plans, obtained health history, maintained detailed records, and provided patient/family education tailored toward each individual’s needs.  Well versed in pharmaceutical management including prescription administration. Applies critical thinking skills during first signs of adverse drug reactions. Tampa General Hospital Jul 2011 – Sept 2013 Registered Nurse - MICU  Maintained awareness of comfort and safety needs of patient.  Observed patient, recorded significant conditions and reactions, and notified supervisor or physician of patient’s condition and reaction to drugs, treatments, and significant incidents.  Explained procedures and treatments to patient to gain cooperation, understanding, and alleviate apprehension.  Initiated patient education plan according to the individualized needs of the patient, as prescribed by physician and hospital policy including patient and family instruction.  Assessed, implemented, planned, or evaluated patient nursing care plans by working with healthcare team members.  Modified patient health treatment plans as indicated by patient conditions.  Contributed productively to scheduled and non-scheduled changes, emergency situations, and stressful environments. Heart of Florida Regional Medical Center Jan 2002 – Nov 2012 RRT - Registered Respiratory Therapist RN - Critical Care (2008 – 2012)  Maintained and recorded accurate and detailed flowsheets of patient's condition.  Reported any symptoms and changes in patient's condition.  Modified patient treatment plans as indicated by patient's condition  Consulted and coordinated with health care team members to assess, plan, implement and evaluate patient care plans in a dynamic critical care environment.  Ordered, interpreted, and evaluated diagnostic tests to identify and assess patient's condition. Munroe Regional Medical Center Jan 2007 – Jun 2007 RN - Medical Telemetry RRT | Seven Rivers Regional Medical Center Mar 1995 – Sept 1999 RRT | Shand’s at University of Florida Sept 1997 – Sept 1999 EDUCATION MSN in Process Chamberlain College of Nursing | Bachelor of Science in Nursing 2013 Excelsior College, Albany, New York | A.S. Nursing 2006 Tallahassee Community College, Tallahassee, FL | A.S. Respiratory Therapy 1993 FLORIDA LICENSES Licensed Massage Therapist 2008 Registered Nurse, State of Florida 2006 Registered Respiratory Therapist, State of Florida 1995 CERTIFICATIONS Certified Manual Lymphatic Drainage and Decompression Therapist (CDT) 2013 Certified Critical Care Registered Nurse (CCRN) 2010 Registered Respiratory Therapist – Neonatal-Pediatric Specialty (RRT-NPS) 1998 Certified Pulmonary Function Technologist (CPFT) 1997 Registered Respiratory Therapist 1996 Certified Respiratory Therapist 1995 [read more]

View Profile